Pipes and a Poop

Ah, the wonder of it all! No, there aren't any flying cars or flux capacitors yet. Nor are there jet powered hover boards or auto sizing clothes. However there is the Internet, HDTV and instant coffee just to name a few. Technology. Isn't it wonderful? We out in the warehouse are not without technology. We have fork trucks and computers and a parts online system that shows all the gooey guts of international trucks, oh it's so much fun! Yet some how in this day of information, amidst all the technology in the world and all the wonder in the warehouse, the front counter cannot figure out what exhaust setup a certain bus needs. The solution? Send the customer six different pipes and have HIM figure out which one fits and then have him send the other remaining pipes back to the warehouse! Sounds like a great idea! Do we see any problems with this? Of course we do. We out in the warehouse like to be efficient. We like to get things done. We don't like going in circles. Let us go over why this process is not efficient and why, dare we say, that the front counter person to rename nameless is a big poop.

Our hero must first receive the order of pipes for said bus. Upon receiving the order our hero puts the pipes in stock in preparation to be sold. Pipes get sold. Our hero pulls the pipes and sends them out for delivery. If all goes well and everything is pulled right our hero can go home with a smile on his face, knowing his job was done well. Or can he? Alas, he cannot! For in the back of our hero's mind he knows that 5 of the pipes he just pulled, probably with blood sweat and tears (well maybe not tears) are bound to come back, just for him to put away again! Not only is our hero doing 5 times the work for one pipe, but what about our hero's driver? The driver must check all 6 pipes on the first delivery to make sure he is delivering the right parts, then load them on his truck and deliver them to the customer. Upon arrival the driver will unload all 6 pipes from his truck for the customer. The next day our hero's driver must then return to the customer, take the 5 pipes, load them back on his truck to bring BACK to our hero who will offload the same 5 pipes he just loaded to put back into stock. More still, the hero's driver must then credit the customer's account the 5 pipes that were returned. Then and only then will the universe be back in alignment.

We find it amazing that in this, the technology age, one counter person cannot determine the exhaust setup of a certain bus. We also find it suspicious that this order was handed down ten minutes before 5 pm (quittin' time). Is it possible that this person was in a hurry to get home and instead of taking some time to look up a few parts he tried to take the "quick and easy way"?

Oh it's possible..

it's very possible.